Your privacy matters to us. This Policy explains what personal data 99abb collects, how it is used, how it is protected and what rights you have over your information as a registered player on the Platform.
This Privacy Policy applies to all users of the 99abb Platform — whether you are browsing as a guest, registering a new account or accessing any product or service we offer. Please read it carefully before providing any personal information.
1.1 99abb ("we", "us", "our") operates an online casino and sports betting platform accessible at 99abb.app (the "Platform"). We are committed to protecting the privacy and personal data of every person who uses our services ("you", "user", "player").
1.2 This Privacy Policy describes how 99abb collects, processes, stores and protects your personal data in connection with your use of the Platform. It also describes your rights regarding your data and how to exercise them.
1.3 By registering an account on 99abb or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the processing of your personal data as described herein. If you do not agree, please discontinue your use of the Platform immediately.
1.4 This Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are published on the Platform.
2.1 Registration Data. When you create a 99abb account, we collect the information you provide, including your full name, date of birth, gender, residential address, email address, mobile phone number and your chosen username and password.
2.2 Identity Verification Data. To comply with our KYC (Know Your Customer) obligations, we may collect copies of government-issued identity documents (e.g., CNIC, passport), proof of address documents and, where required, source-of-funds documentation.
2.3 Financial Data. We collect information related to your deposits and withdrawals, including payment method details (e.g., your JazzCash or Easypaisa account number, Visa/Mastercard details or USDT wallet address), transaction amounts and transaction history.
2.4 Gameplay Data. We collect records of your betting and gaming activity on 99abb, including bet amounts, game sessions, win/loss history and bonus usage.
2.5 Technical Data. When you access the Platform, our systems automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL and session duration.
2.6 Communications Data. If you contact our support team at [email protected] or interact with us through any communication channel, we retain records of those communications, including the content of messages and the date and time of contact.
2.7 Marketing Preferences. If you opt in to receive marketing communications from 99abb, we record your preferences and the communications we send you, including promotional emails and platform notifications.
99abb uses your personal data for the following purposes:
4.1 Contractual Necessity. The majority of the processing described in Section 3 is necessary for the performance of our contract with you — specifically, the Terms and Conditions you accepted when registering your 99abb account. Without this processing, we cannot provide the Platform's services.
4.2 Legal Obligation. Certain processing — particularly KYC verification, AML screening and the retention of financial records — is required by law and by the conditions of our gaming licence.
4.3 Legitimate Interests. We process some data (such as technical/device data and security logs) on the basis of our legitimate interests in operating a secure, functional and commercially viable platform, provided those interests are not overridden by your data protection rights.
4.4 Consent. Where we rely on your consent — for example, for marketing communications or non-essential cookies — you may withdraw that consent at any time by contacting [email protected] or adjusting your account settings.
5.1 99abb does not sell your personal data to third parties. We share your data only in the following circumstances:
5.2 In all cases of third-party data sharing, 99abb takes reasonable contractual, technical and organisational measures to ensure that your data is protected to a standard consistent with this Policy.
6.1 99abb uses cookies and similar tracking technologies on the Platform to ensure core functionality, improve performance and, where consented, to personalise your experience.
6.2 The types of cookies we use include:
6.3 You may control non-essential cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the Platform.
7.1 99abb retains your personal data for as long as your account remains active and for a further period as required by applicable law, licensing conditions and legitimate business necessity.
7.2 Financial records and KYC documentation are typically retained for a minimum of five (5) years following the closure of your account, in accordance with standard AML regulatory requirements.
7.3 Technical logs and gameplay data are retained for a shorter period, generally no more than two (2) years, unless required for ongoing legal proceedings or regulatory investigations.
7.4 Where data is no longer required for any lawful purpose, 99abb securely destroys or anonymises it.
8.1 99abb implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
8.2 These measures include, but are not limited to:
8.3 In the event of a data breach that poses a risk to your rights and freedoms, 99abb will notify affected users and relevant authorities in accordance with applicable legal requirements.
You also play a role in keeping your 99abb account secure. Use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.
9.1 Subject to applicable law, you have the following rights regarding your personal data held by 99abb:
9.2 To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable period and in any case within the timeframe required by applicable law. We may request identity verification before fulfilling a request.
10.1 The 99abb Platform is strictly for adults aged 18 and over. We do not knowingly collect, use or retain personal data from individuals under the age of 18.
10.2 If we become aware that personal data has been collected from a person under 18, we will delete that data promptly and close the associated account. If you believe a minor has registered on 99abb, please notify us immediately at [email protected].
18+ Only. Registration and use of 99abb is strictly prohibited for persons under 18 years of age.
11.1 The 99abb Platform may contain references to third-party game providers and payment platforms. 99abb is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you interact with.
11.2 Our payment processor integrations (JazzCash, Easypaisa, Visa/Mastercard) are governed by their own terms and privacy policies. 99abb passes only the minimum data necessary to process your transactions.
12.1 99abb reserves the right to update this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. For material changes, we will notify registered users via their registered email address or via a Platform notice.
12.2 Continued use of the Platform after the publication of an updated Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by 99abb, please contact our support team:
Email: [email protected]
Availability: 24 hours a day, 7 days a week
Language: English
Response Time: We aim to respond to all privacy-related requests within 5 business days.
Our Privacy Commitments
Six commitments that underpin 99abb's approach to data privacy and security.
All data exchanged between you and 99abb — logins, deposits, personal details — is protected by bank-grade TLS encryption in transit and encrypted at rest.
99abb does not sell your personal data to advertisers or data brokers. Your information is used solely to operate and improve your experience on the Platform.
Robust identity verification ensures that 99abb accounts are only held by eligible adults (18+). KYC data is handled with the highest level of confidentiality.
Access, correct, export or request deletion of your data at any time. 99abb processes data rights requests promptly and without unnecessary delay.
99abb uses only the cookies necessary to run the Platform securely, with optional analytics cookies that can be declined. No hidden tracking.
Our support team at [email protected] is available around the clock in English to answer privacy questions and handle data requests from Pakistani players.
Our team is available around the clock. If you have questions about your data, want to exercise your data rights or need to update your account information, we are here.
18+ only. Please gamble responsibly. Ensure online gambling is lawful in your jurisdiction before using 99abb.